IT Support Services

 

When you’ve got a computer problem, call us to fix it. We can provide knowledgeable and fast computer remote support, troubleshooting, computer and software training via telephone, or face to face support in the UAE and acorss the Mideast.

We cater for business users and we will confirm a fixed price letting you know what the costs will be upfront, no matter how long it takes, giving you peace of mind.

From a one-off incident fix for your PC or server through to a comprehensive support agreement(SLA) with 24X7 remote monitoring and specialist advice , we have a support option that will meet any need.

We have considerable experience within the UAE and land-based support businesses) in an IT capacity. As a result we understand the requirements and level of service our clients expect, and can help you implement IT systems to deliver the same quality of excellence.

With over 10 years experience in managing IT systems & networks in a English speaking business environment, we offer a local quick on-site response and bilingual (English & Arabic) staff who are reliable, discrete and efficient.

Remote computer support allows us to remotely view your computer and securely fix most computer and network problems through the internet via remote control. This means you can allow us to ‘view’ and ‘interact’ with your computer remotely via the web

– fixing your problems fast.

It’s like having a support person by your side and by being able to see your screen and control your mouse and keyboard we can diagnose the problem and make the fix to get you back on track.

When downloaded run the software and give us a call. On the call, provide us your Teamviewer ID Code and 4 Digit Pin number (note this changes every time you use TeamViewer).

To learn about and how RDS can help your organization for, RTO, PRO & ROI, please reach us at

 

sales@rdsuae.com +971 44 53 88 33 +971 55 17 27 161